Blog

February 6, 2020

The Operational Benefits of Personalization for Restaurants

In our previous post on personalizing the restaurant experience, we touched on how personalization can benefit both operational and marketing efforts. Today, let’s dive deeper into how personalization benefits restaurant operations. Restaurants will see massive operational advantages from personalization because it promotes both staff efficiency and guest satisfaction. Staff members who provide a tailored experience will make guests happier, boost check sizes and tips, and increase staff morale. As a […]
January 30, 2020

2020 Technology Must-Haves for Casual Dining Restaurants

The labor crisis was one of the biggest stories for the casual dining segment in 2019. But the arrival of the new decade doesn’t mean that this narrative is going away any time soon. Minimum wage inflation is extending beyond coastal states. What exacerbates this problem further is the fact that the unemployment rate remains at its lowest in the last 50 years. Yet restaurants are now growing at twice […]
January 23, 2020

Personalizing the Restaurant Experience at Scale

Welcome Daniel! Here’s your favorite appetizer and a sample of something new. As the saying goes, sooner or later, everything old is new again. Being welcomed to a restaurant as a “regular”—whose preferences and habits are well known—used to be the norm for many diners. I still remember the times when being greeted by name at your neighborhood diner was the norm. Then, with the advent of large casual chains […]
January 20, 2020

Which Technologies Drive the Most Growth for Fast Food Restaurants?

Technology is now a familiar face for the fast food industry. 70% of quick service restaurants planned to devote more resources to customer-facing service-based technology in 2019, according to the Nation’s Restaurant News 2019 Foodservice Industry Overview. And the number will be higher in 2020. Big names in fast food are either rapidly acquiring technologies or developing them in house. With high labor turnover and rising labor costs, this investment […]
January 17, 2020

Chili’s Leans Into Personalization With Presto

“The casual dining restaurant’s deal with the tabletop tech provider is aimed at better tracking ordering behaviors and is part of the company’s strategy to boost customization. Chili’s wants to remember your order. Through a partnership with Presto, a front-of-house technology firm, it is hoping to be able to do just that and more. The casual chain will soon roll out [Presto Pay At Table] across its 1,250 restaurants, collecting […]
January 13, 2020

Press Release: Brinker International Selects Presto As Pay-At-Table Technology Partner

Chili’s will deploy the industry-leading Presto Pay-At-Table solution at all its restaurants across the U.S. Presto, the restaurant industry’s leading end-to-end technology platform, has been selected by Brinker International, Inc. as the exclusive provider of its next generation guest-facing pay-at-table solutions. Designed to provide a superior guest experience and more powerful payment technology, the Presto pay-at-table systems are scheduled to be deployed across most of Chili’s® Grill & Bar 1,250 […]
January 8, 2020

The International Restaurant Trend That the US Is Missing Out On

We can learn a thing or two from restaurants abroad. And we’re not just talking about more exotic dishes and limited edition Starbucks drinks. Pay-At-Table solutions have gradually seen more adoption by US restaurants in recent years. But tableside payments have existed in Europe, Canada, and other countries for much longer. Using wireless terminals or mobile POS devices to pay at the table in Europe has been the norm since […]
December 11, 2019

How to Add More Value to Your Restaurant With Server Handhelds

With more than 1 million restaurant locations in the US in 2019, it becomes more important than ever to think about what your restaurant’s unique value proposition among your competition is. But think about value not just in terms of lower prices and higher discounts. Today, guests who dine out want more than a meal, and are looking for a total dining experience that they can enjoy with family and […]
December 9, 2019

How Will Technology Solve the Labor Shortage in the Restaurant Industry?

In the restaurant industry today, server turnover is not the only problem on the minds of restaurant owners and operators. Another major pain point is the fact that the available labor pool is dwindling due to the low unemployment rate, and at higher costs. Why Is There a Labor Shortage in the Restaurant Industry? The US restaurant industry has relied on a relatively cheap and plentiful labor source because of […]
November 19, 2019

Denny’s Selects Presto As Its Exclusive Pay-At-Table Technology Partner

Presto has been selected to deploy its industry-leading pay-at-table tablets at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, has been selected by Denny’s, one of America’s largest full-service family restaurant chains, as the exclusive provider of its guest-facing pay-at-table solution. The solution is designed to provide a superior guest experience, real time payments, and a range of operational benefits. This partnership with Presto […]
November 12, 2019

Presto’s Payment Data Security Earns Payment Card Industry’s Point-to-Point Encryption Certification

Presto is the only comprehensive pay-at-table system to receive this certification. The Point-to-Point Encryption (P2PE) certification is amongst the strictest in the industry. Presto, provider of the restaurant industry’s next generation front-of-house (FOH) technology platform, has been recognized as an official Payment Card Security Council’s Point-to-Point (P2PE) full solution provider, making the company the only comprehensive pay-at-table system to meet the strict PCI P2PE standards required for payment solutions. Established […]
October 16, 2019

Presto Launches Computer Vision Product for Real-Time Restaurant Operations Insights

Presto Vision enables real-time alerts and optimization of restaurant operations, thanks to its powerful application of AI video processing. Presto, the creator of the restaurant industry’s only end-to-end FOH technology platform, announced today the launch of Presto Vision—the first comprehensive computer vision product for restaurants. Cameras are discreetly placed in restaurant lobbies and dining areas to analyze real-time behavior of staff and guests, while the system uses AI to alert […]
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