August 28, 2017

Are we headed toward a cashless society?

Are We Headed Toward a Cashless Society? When was the last time you carried around cash? Not only does cash and change weigh down your wallet, but counting the correct change is not quick and holds up the line. More and more Americans are moving toward digital forms of payment, namingly mobile wallet. Why carry around multiple debit and credit cards, when your smartphone can house everything in one place? […]
July 13, 2017

What does your digital strategy say about your restaurant?

The competition for customers has never been more fierce. The unrelenting pressures for operators to capture the loyalty and trust of guests continues to grow as their customers demand new levels of engagement. Where does this engagement start? For one, restaurant owners are implementing new technologies to help improve overall business operations and most importantly, modernize the guest experience. More guests of all ages are demanding technology in order to […]
July 6, 2017

Brew Pubs Illustrate the Power of Destination Concepts

Brew Pubs are an increasingly popular restaurant category.  The trend has grown as Americans become more sophisticated in their beer and ale consumption behavior.  Starting in the 1980s with California Establishments such as Gordon Biersch and the Karl Strauss Brewing Company, we now find other local and nationwide brew pubs becoming favorite meeting places. Many cities have embraced brew pubs as a way to create a more exciting buzz about their towns.  Even formerly conservative […]
June 6, 2017

Mobile Payments Will Bring Changes

Mobile payment technologies are quickly being adopted by smartphone users.  This means that restaurants will need to adapt their way of processing payments in order to retain the ever growing population of tech-savvy customers.  An unwillingness to alter decades-old payment practices, such as taking a physical credit card to the BOH for processing on a POS, will increasingly result in lost customers. As evidence of this trend, the National Restaurant […]
April 17, 2017

What is PIN-Debit?

For decades restaurants have centered their order and payment processes around the POS. Diners sometimes pay with cash, but a majority have migrated to payment using credit and debit cards.  Among payment cards, debit plays an important role, as 68% of all payment cards and 64% of all card payments are made with debit cards. Of course, consumers are familiar with debit cards, using them at the ATM and major […]
October 31, 2016

“Lunch is for Wimps”

Was Gordon Gekko the person who killed lunch?  In the 1987 movie “Wall Street” Gekko uttered “Lunch is for Wimps”.  At the time the lunch hour was still common, and most people still went out every day to eat with friends or colleagues.  Since then lunch has made a precipitous decline. Today, lunch is used just as often for errands, FaceBook or working.  A survey by staffing agency OfficeTeam found […]
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