July 15, 2016

Impact of Looming Labor Legislation on Restaurants

All of the 2016 Presidential candidates either support raising the national minimum wage to $15/hr or are “open to doing something” about the current $7.25/hr minimum wage, making restaurant operators across the nation cringe. “Restaurants operate on thin margins with low profits per employee and little room to absorb added costs. More than doubling the current minimum salary threshold for exempt employees, while automatically increasing salary levels, will harm restaurants […]
July 12, 2016

Survey Participation Soars with Presto

Gathering feedback from diners has always been a challenge. Only the most motivated bother to make the effort. As a result, restaurateurs have limited insights into what’s working in their business, and what’s not. Worse, surveys are frequently completed by diners who’ve had an unusually good or bad experience. This can lead to erroneous conclusions, and individuals or the restaurant might be unfairly singled out. Many just find it easier […]
May 15, 2016

Tabletop Enables Recognition and Reward of Top Servers

The full-service restaurant industry is facing the winds of change in the labor market, from ever more stringent labor legislation to intense competition for top waitstaff in a 5% unemployment economy. Restaurant operators know that top service talent is sometimes hard to retain, but that great staff members significantly impact guest loyalty and overall satisfaction. Since servers are one of the most important assets in delivering a memorable dining experience, […]
April 15, 2016

Restaurant Industry Faces New Labor Challenges

Recent legislative actions increasing the minimum wage to $15 an hour in California and New York are concerning many restaurant operators, especially since many operate on very small margins (averaging 4% – 6%, according to the National Restaurant Association). “Historically, restaurants would just have to absorb higher minimum wages or pass the cost increase on to the consumer. Now they have proven tools, like the Presto System, to find operational […]
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