May 15, 2016

Tabletop Enables Recognition and Reward of Top Servers

The full-service restaurant industry is facing the winds of change in the labor market, from ever more stringent labor legislation to intense competition for top waitstaff in a 5% unemployment economy. Restaurant operators know that top service talent is sometimes hard to retain, but that great staff members significantly impact guest loyalty and overall satisfaction. Since servers are one of the most important assets in delivering a memorable dining experience, […]
April 15, 2016

Restaurant Industry Faces New Labor Challenges

Recent legislative actions increasing the minimum wage to $15 an hour in California and New York are concerning many restaurant operators, especially since many operate on very small margins (averaging 4% – 6%, according to the National Restaurant Association). “Historically, restaurants would just have to absorb higher minimum wages or pass the cost increase on to the consumer. Now they have proven tools, like the Presto System, to find operational […]
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