Presto’s innovative products reshaping the industry, maximizing labor productivity, speeding up service and delivering critical insights for operators
REDWOOD CITY, Calif., Jan. 14, 2019 – Presto, the creator of the only comprehensive front of house platform solution for restaurant operators, announced today the launch of two new cutting edge products that will shift the landscape of the industry: Presto Wearables, a smartwatch-like device that notifies servers of guests’ needs and management when guests need a manager’s attention (e.g., an unpleasant experience); and Presto A.I., a highly specialized algorithm that analyzes data in real time and provides actionable recommendations and predictive modeling for operators to make data-driven decisions. Presto Wearables and Presto A.I. will bolster the Company’s comprehensive suite of products that help restaurant operators, from fast casual to fine- and casual-dining, reduce operation costs, drive sales, advance the guest experience and increase efficiencies.
“Over the last 10 years, we’ve seen seismic shifts in the restaurant industry, especially increased challenges with rising labor costs, competition and rapidly inflating consumer expectations. To remain viable and meet these challenges, restaurants must optimize their Front of House to a greater extent than ever before,” said Rajat Suri, Founder and CEO of Presto. “After successfully rolling out our PrestoPrime tabletop technology, we are harnessing the convenience of wearables and the intelligence of artificial intelligence to help restaurants differentiate themselves in an evolving, competitive landscape. We’ve played an instrumental role in changing the dining industry over the last decade and we are looking to have a greater impact in the next 10 years with products that are cutting-edge and easy-to-use.”
Since initially launching in 2008, Presto FOH technology has been enhancing both the guest and the server experience, with 95 percent of guests saying that using the Presto tabletop system improved their dining experience and 90 percent of guests saying the Presto tabletop system would “increase their likelihood to return to the restaurant again.” Moreover, the tech is helping maximize productivity of wait staff, allowing them to cover 2X more tables, to reduce ordering error and to reduce wasted time spent walking between the table and the POS to better focus on guest experience.
Suri, also a co-founder of popular ride sharing company Lyft, got the initial inspiration for Presto in 2008 while trying to split a bill with fellow graduate students from MIT and Harvard. To understand the restaurant industry more clearly, Suri dropped out of MIT to spend a year as a waiter, testing the first prototype of the Presto with guests. Since that time, Suri and his team of developers have been quietly building out and fine-tuning their platform, ensuing it’s the most innovative and comprehensive suite of products in the market today.
Presto’s first signature product, the PrestoPrime tabletop terminal, allows guests to browse menus, order, give feedback or pay at the table from an intuitive tablet sitting on their restaurant table. Later, the company introduced the Presto Handheld Server Assistant, which lets servers place orders from the table.
Presto is now working with 10 out of the top 20 restaurant chains in the US, including Applebee’s and Outback Steakhouse.
Founded in 2008 out of MIT and now based in Silicon Valley, Presto is dramatically transforming an age-old industry with its complete Front-of-House technology platform for restaurant operators. In addition to tabletop PrestoPrime EMV terminals, the leading guest order and payment solution, the Presto platform includes cutting-edge server handheld assistants, wearable devices for real-time alerts and Presto artificial intelligence (A.I.) products. Presto’s comprehensive FOH platform helps restaurants succeed by delivering critical operating insights, maximizing staff productivity and improving the guest experience. Presto is now working with 10 out of the top 20 restaurant chains in the US, including Applebee’s and Outback Steakhouse.