Presto Voice is your AI Voice assistant for drive-thru operations

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Presto Voice easily integrates into your existing drive-thru hardware and POS platform to automate order-taking with 24/7 friendly service. The AI voice assistant supports your staff, increases revenue from consistent upselling, and optimizes the guest experience.

Improve Staff Retention And Satisfaction

Presto Voice becomes your virtual employee, helping staff avoid excessive multi-tasking so they can focus on more important tasks.

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Increase Revenue From Consistent Upsells

The Voice AI makes 4x more context-specific upsell attempts, resulting in larger check sizes and more revenue.

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Optimize Throughput And Accuracy

Our drive-thru automation technology minimizes delays due to limited staff or miscommunication, resulting in shorter wait times and more accurate orders.

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Full spectrum approach to Voice AI

Every drive-thru location brings its own set of challenges. From confusing ambient noise to fluctuating guest volumes for different dayparts, we use the most appropriate approach to automated order-taking to achieve the best results for any situation.

Supervised AI

AI leads order management, with constant oversight from agents in case issues emerge.

Pure AI

AI leads order management and does not require any agents.

Agent-led

Remote agents lead order management using Voice AI infrastructure to input orders.

Unsupervised AI

AI leads order management, with agents pulled in to support if issues emerge.

Challenging orders welcomed

The drive-thru experience should be quick and easy, but guest orders can often be the opposite.
Play the audio recordings below to see how well Presto Voice takes orders.

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Order 2
Order 3
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IMMEDIATE & INTELLIGENT UPSELLING

Industry-first Menu Unification

Menu Unification streamlines the disparate QSR restaurant menu data into a structured and centralized data format.

This innovative solution enables restaurants to frictionlessly adopt Presto’s drive-thru Voice AI solution without spending time or capital to standardize the menu themselves.

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menu unification solution
Preference-Based Upsells

Suggesting additional menu items tailored to the current order.

Time-Based Upsells
Recommending menu items based on seasonality, day of the week, time of day, or duration of time.
Item Modification Upsells
Offering upgrades to existing items such as premium proteins, toppings, or side additions.
Brand-Level Menu Management
Allowing simultaneous management of multiple restaurant locations and menus rather than adjusting individual locations.
Efficient Menu Updates
Enabling extensive menu combinations and updates with greater ease and accuracy.
Streamlined Menu Deployment
Accelerating the onboarding of new locations and implementation of menu updates.
Enhanced Order Taking
Providing seamless conversational flows that create a more fluid customer order-taking experience.

Unique advantages

Experienced restaurant technologists

Founded in 2008, we've become one of the largest AI and automation technology providers to the restaurant industry due to our experience automating drive-thrus of multiple QSR brands nationwide.

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Easy onboarding

Our system installs in just a few hours, automatically ingests your menu, and seamlessly connects with your existing systems (e.g., POS, confirmation board, drive-thru speaker).

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Menu unification solution

We've developed a unique system to streamline menu management of multiple restaurants simultaneously for centralized control and efficient updates.

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Alternate day-part greetings

The drive-thru greetings can be customized for each day part to account for differences in traffic volume, menu options, upsell interest, and item availability.

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Multilingual ordering

Presto Voice can take drive-thru orders in multiple languages, providing a natural, conversational experience for diverse customers while maintaining consistency and accuracy.

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Non-intervention rates

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Automation rates

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Upsell offer rates

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Monthly incremental revenue increase

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Frequently asked questions

Is Voice AI ready?

Top QSR brands have already adopted drive-thru Voice AI technology and recognize it as a strategic part of their roadmap, keeping them competitive in a rapidly evolving market. Your guests will expect a similar experience, and we would like to partner with you to help you stay competitive.

But I don't have labor issues.

Will I see the ROI?

PROUD QSR PARTNERS

Presto enhances Wienerschnitzel’s upsells

Rusty Bills

Chief Operating Officer The Galardi Group Inc.

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Taco John’s uncovers the benefits of Presto Voice

Steve Smyth

Director of Restaurant Technology Taco John’s

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Official pos PARTNERS