Full Service

December 9, 2019
Labor Shortage and Technology

How Will Technology Solve the Labor Shortage in the Restaurant Industry?

In the restaurant industry today, server turnover is not the only problem on the minds of restaurant owners and operators. Another major pain point is the fact that the available labor pool is dwindling due to the low unemployment rate, and at higher costs. Why Is There a Labor Shortage in the Restaurant Industry? The US restaurant industry has relied on a relatively cheap and plentiful labor source because of […]
November 19, 2019
Denny's selects Presto

Denny’s Selects Presto As Its Exclusive Pay-At-Table Technology Partner

Presto has been selected to deploy its industry-leading pay-at-table tablets at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, has been selected by Denny’s, one of America’s largest full-service family restaurant chains, as the exclusive provider of its guest-facing pay-at-table solution. The solution is designed to provide a superior guest experience, real time payments, and a range of operational benefits. This partnership with Presto […]
November 10, 2018

Amazon’s $15 Minimum Wage Could Shake Up the Restaurant Industry

Earlier this month, Amazon dropped a bombshell on the restaurant industry – it was increasing the minimum wage of its 500,000 strong workforce, including all its low-skilled warehouse staff, to $15 per hour. In the tightest labor market in the post-war era with unemployment at 3.7%, this was a hammer blow. Restaurants are already deep in the trenches fighting off competition from Uber, Lyft, Instacart and a multitude of other […]
October 8, 2017

Millennial Preferences Require Restaurants to Adapt

Restaurants are trying to adapt, as Millennials demonstrate different dining behaviors as compared to prior generations.  Overall, Millennials frequent restaurants more frequently than their elders.  Forbes Magazine reports that Millennials spend 44% of their food dollars, or $2,921 annually, on eating out.  By comparison, Boomers spend only 40% of their food dollars on eating out or $2,629 annually.  The increased demand for prepared meals is a positive development for the […]
July 6, 2017

Brew Pubs Illustrate the Power of Destination Concepts

Brew Pubs are an increasingly popular restaurant category.  The trend has grown as Americans become more sophisticated in their beer and ale consumption behavior.  Starting in the 1980s with California Establishments such as Gordon Biersch and the Karl Strauss Brewing Company, we now find other local and nationwide brew pubs becoming favorite meeting places. Many cities have embraced brew pubs as a way to create a more exciting buzz about their towns.  Even formerly conservative […]
October 31, 2016

“Lunch is for Wimps”

Was Gordon Gekko the person who killed lunch?  In the 1987 movie “Wall Street” Gekko uttered “Lunch is for Wimps”.  At the time the lunch hour was still common, and most people still went out every day to eat with friends or colleagues.  Since then lunch has made a precipitous decline. Today, lunch is used just as often for errands, FaceBook or working.  A survey by staffing agency OfficeTeam found […]
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