Full Service
January 30, 2020
The labor crisis was one of the biggest stories for the casual dining segment in 2019. But the arrival of the new decade doesn’t mean that this narrative is going away any time soon. Minimum wage inflation is extending beyond coastal states. What exacerbates this problem further is the fact that the unemployment rate remains at its lowest in the last 50 years. Yet restaurants are now growing at twice […]
January 23, 2020
Welcome Daniel! Here’s your favorite appetizer and a sample of something new. As the saying goes, sooner or later, everything old is new again. Being welcomed to a restaurant as a “regular”—whose preferences and habits are well known—used to be the norm for many diners. I still remember the times when being greeted by name at your neighborhood diner was the norm. Then, with the advent of large casual chains […]
January 17, 2020
“The casual dining restaurant’s deal with the tabletop tech provider is aimed at better tracking ordering behaviors and is part of the company’s strategy to boost customization. Chili’s wants to remember your order. Through a partnership with Presto, a front-of-house technology firm, it is hoping to be able to do just that and more. The casual chain will soon roll out [Presto Pay At Table] across its 1,250 restaurants, collecting […]
January 13, 2020
Chili’s will deploy the industry-leading Presto Pay-At-Table solution at all its restaurants across the U.S. Presto, the restaurant industry’s leading end-to-end technology platform, has been selected by Brinker International, Inc. as the exclusive provider of its next generation guest-facing pay-at-table solutions. Designed to provide a superior guest experience and more powerful payment technology, the Presto pay-at-table systems are scheduled to be deployed across most of Chili’s® Grill & Bar 1,250 […]
January 8, 2020
We can learn a thing or two from restaurants abroad. And we’re not just talking about more exotic dishes and limited edition Starbucks drinks. Pay-At-Table solutions have gradually seen more adoption by US restaurants in recent years. But tableside payments have existed in Europe, Canada, and other countries for much longer. Using wireless terminals or mobile POS devices to pay at the table in Europe has been the norm since […]
December 11, 2019
With more than 1 million restaurant locations in the US in 2019, it becomes more important than ever to think about what your restaurant’s unique value proposition among your competition is. But think about value not just in terms of lower prices and higher discounts. Today, guests who dine out want more than a meal, and are looking for a total dining experience that they can enjoy with family and […]
December 9, 2019
In the restaurant industry today, server turnover is not the only problem on the minds of restaurant owners and operators. Another major pain point is the fact that the available labor pool is dwindling due to the low unemployment rate, and at higher costs. Why Is There a Labor Shortage in the Restaurant Industry? The US restaurant industry has relied on a relatively cheap and plentiful labor source because of […]
November 19, 2019
Presto has been selected to deploy its industry-leading pay-at-table tablets at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, has been selected by Denny’s, one of America’s largest full-service family restaurant chains, as the exclusive provider of its guest-facing pay-at-table solution. The solution is designed to provide a superior guest experience, real time payments, and a range of operational benefits. This partnership with Presto […]
November 10, 2018
Earlier this month, Amazon dropped a bombshell on the restaurant industry – it was increasing the minimum wage of its 500,000 strong workforce, including all its low-skilled warehouse staff, to $15 per hour. In the tightest labor market in the post-war era with unemployment at 3.7%, this was a hammer blow. Restaurants are already deep in the trenches fighting off competition from Uber, Lyft, Instacart and a multitude of other […]
October 8, 2017
Restaurants are trying to adapt, as Millennials demonstrate different dining behaviors as compared to prior generations. Overall, Millennials frequent restaurants more frequently than their elders. Forbes Magazine reports that Millennials spend 44% of their food dollars, or $2,921 annually, on eating out. By comparison, Boomers spend only 40% of their food dollars on eating out or $2,629 annually. The increased demand for prepared meals is a positive development for the […]
July 6, 2017
Brew Pubs are an increasingly popular restaurant category. The trend has grown as Americans become more sophisticated in their beer and ale consumption behavior. Starting in the 1980s with California Establishments such as Gordon Biersch and the Karl Strauss Brewing Company, we now find other local and nationwide brew pubs becoming favorite meeting places. Many cities have embraced brew pubs as a way to create a more exciting buzz about their towns. Even formerly conservative […]
October 31, 2016
Was Gordon Gekko the person who killed lunch? In the 1987 movie “Wall Street” Gekko uttered “Lunch is for Wimps”. At the time the lunch hour was still common, and most people still went out every day to eat with friends or colleagues. Since then lunch has made a precipitous decline. Today, lunch is used just as often for errands, FaceBook or working. A survey by staffing agency OfficeTeam found […]