Presto, the restaurant industry’s leading enterprise technology platform with 100 million monthly active users and over 300,000 systems shipped across the nation, announced today the launch of a free Contactless Dining Kit for every restaurant, no matter the size and configuration.
The free Contactless Dining Kit offers powerful contactless menu display, ordering, and payment technology solutions. It allows guests to use their personal mobile devices to scan NFC tags and QR codes at restaurants to view the complete menu, place orders, and pay with their phone at the table—without the need for touching any foreign surface or any contact with people outside of their dining party. In addition, guests can check in online using their smartphone, view wait time estimates in real time, and get an alert when their table is ready. The Presto system also integrates seamlessly with loyalty programs and enables an in-restaurant digital personalization experience. Guests can sign in, see rewards, view past orders, store dietary preferences, customize orders, and reorder their favorite items for a highly tailored experience.
Amidst the COVID-19 pandemic, restaurants around the country are currently reopening their dining rooms and struggling to find ways to take orders and payments in a socially distant, contact-free manner. Available completely free to any restaurant and designed to be set up within an hour, the Presto Contactless Dining Kit was created to specifically help restaurants navigate the new government guidelines, as well as new guest and staff expectations for safety and sanitation. The Contactless Dining Kit is customizable based on restaurant needs and works for restaurants in all categories—full service, quick serve, and more.
“Every restaurant needs to find ways to make their guests and staff feel safe in the age of COVID-19, while remaining profitable and delivering an outstanding guest experience,” says Rajat Suri, Founder and CEO of Presto. “We believe this Contactless Dining Kit will enable restaurants to do all three of the above using best-in-class technology from Presto.”
Key features of the kit include:
Waitlist and Preorder - Guests can check in online using their smartphone, view wait-time estimates in real time, and get notified sufficiently in advance. The Presto system also enables them to browse the menu, preorder or pay for items, and get an alert when their table is ready.
Contactless Menu - Guests can access the menu by scanning a QR code sticker or tent card using their smartphone. They can view the full menu, add items to their order, and see prices. They also have access to their loyalty rewards and prior customizations. Optionally, for guests not interested in using their own device, the menu can be displayed on a digital tablet dropped at the table. The tablet is safer, easier to clean, and more environment-friendly compared to a laminated or paper menu.
Contactless Ordering - The Presto system allows items to be modified and added to the order at any time. Optionally, orders can be directly pushed into the POS system through seamless data integration.
Contactless Payment - The guest can pay the check using their own phone by scanning a QR Code or NFC tag. Payment is enabled using secure technologies such as mobile wallet, offering convenience and additional peace of mind to guests.
The Presto Contactless Dining Kit leverages the company’s best-in-class order and pay technologies already in use by most of the top 20 national restaurant chains. The system can be deployed in less than an hour and enables restaurants of all sizes to provide an end-to-end contactless dining experience to guests.
Presto is tracking state and local regulations to make sure that the kit helps restaurants comply with local guidelines for minimizing human contact and maximizing social distancing. To order the kit, visit presto.com/contactless/.
Toronto, ON. The Drake Sky Yard Outdoor Patio. Photograph by Zach Slootsky